(as of May 14,2021 07:50:59 UTC – Details)
This book is a part of the courseware for the Diploma in Retail Banking offered by the Indian Institute of Banking and Finance. This book covers the guidelines and operating procedures in Retail Banking insofar as the liability products are concerned.
The book has four Modules as under:
• MODULE A : Banker Customer Relationships and KYC
• MODULE B : Different Types of Customers
• MODULE C : Other Issues Relating To Retail Deposits
• MODULE D : Marketing Strategies for Retail Banking, Delivery Channels and Future Scope
The book covers a broad canvas containing the important facets of the subject.